Krystelle Bilodeau is Senior Director, Banking Operations & Risk at the Bank of Canada. Krystelle has worked in the financial sector for over 20 years with 16 years at Canada’s central Bank. Throughout her career, Krystelle has established herself as a versatile professional holding leadership positions in a broad range of areas including Director of Retail and Wholesale Debt Administration responsible for large and complex outsourced operations; as Director of Awareness and Education in the Currency Department during Canada’s successful transition from paper-based to polymer-based currency; As Adviser on Third Party Risk having designed and implemented the Bank’s Third party risk management program; and as Senior Director for the Bank of Canada’s critical Banking Operations and risk during the COVID crisis. Krystelle has also served as Special Assistant to the Bank’s Chief Operating Officer advising on a wide range of corporate programs and initiatives.

Bank of Canada is the central bank of Canada.

Implementing RPA and AI in the financial sector - Eyes wide open

Implementing AI is a fairly new concept in many regulated spaces. Experimenting in this domain is necessary but comes with many things to consider. In this session, I will walk through the journey of implementing RPA and AI in the Bank of Canada's critical banking operations and share the lessons learned that will help future endeavors implement successfully and avoid un-known risks.